Deliveries and returns

Deliveries and returns

Deliveries: what you need to know!

We ship all over the world!

Our products are shipped from Martinique via Colissimo to destinations worldwide:

– Metropolitan France, Saint-Martin and French Guiana: €12.00 incl. VAT

– Martinique: €8.90 inc.

– Guadeloupe: €8.90 inc VAT

All international shipments are charged at : 20.00€TTC

– French overseas departments and territories (excluding Caribbean zone)

– European Union

– North/South America

– Caribbean zone

– Africa

– Asia

– Oceania

Orders sent before 5pm (mainland France time) are processed and dispatched between 24 and 72 hours.

Terms of return*

You have 14 days from receipt of your order to return your items. You are responsible for return shipping costs.

All items must be new and unused. Products used and/or consumed, even partially, will not be refunded.

To be accepted, the returned item must be in its original condition and packaging.

In addition to the items, please remember to send us your invoice, clearly stating that you are requesting a refund and the reason for it. If you can’t find your invoice, simply reprint it by going to “My Account” and consulting “Order history and details”. Then click on the order number to download your invoice.

Your parcel must be sent to this address:

Joseph Onier Project

332 chemin cannelle

97231 Le Robert